You know your business, we know data infrastructure
Our employees are what set us apart
Aptum’s experts work alongside your team to build a flexible solution that will serve your business outcomes now and into the future. Whether you're undertaking a complex build, migration or upgrade, we have an expert at your disposal who's built their career solving the types of problems that keep you up at night.
Click on their photos to read their profiles.
Jonathon Bamber
Technical Account Manager "I establish trust with our customers by building strong, long-term relationships and using my technical skills and knowledge to help them leverage Aptum's services to meet the demands of their business. I am a point of escalation for incidents, a key project advisor and I proactively monitor alerts and security updates on customer solutions." WHAT IS YOUR ULTIMATE GOAL WHEN WORKING WITH CUSTOMERS? To make sure they are happy with their current services and provide performance, reliability, cost-saving and operational recommendations for future growth and development of their environments. AREA OF SPECIALIZATION? Microsoft Azure and Windows server support. FAVOURITE DESSERT? Strawberry Trifle LIST OF CERTIFICATIONS Microsoft Azure Certification AZ-104, AZ-900
Zerto Certified Associate: Foundations 8.0
ZCP: Enterprise Engineer
Zerto Certified Professional Cloud Service Provider
Logic Monitor Certified Associate
AWS Business Professional (Digital) - AWS
Technical Account Manager "I establish trust with our customers by building strong, long-term relationships and using my technical skills and knowledge to help them leverage Aptum's services to meet the demands of their business. I am a point of escalation for incidents, a key project advisor and I proactively monitor alerts and security updates on customer solutions." WHAT IS YOUR ULTIMATE GOAL WHEN WORKING WITH CUSTOMERS? To make sure they are happy with their current services and provide performance, reliability, cost-saving and operational recommendations for future growth and development of their environments. AREA OF SPECIALIZATION? Microsoft Azure and Windows server support. FAVOURITE DESSERT? Strawberry Trifle LIST OF CERTIFICATIONS Microsoft Azure Certification AZ-104, AZ-900
Zerto Certified Associate: Foundations 8.0
ZCP: Enterprise Engineer
Zerto Certified Professional Cloud Service Provider
Logic Monitor Certified Associate
AWS Business Professional (Digital) - AWS
Bob Kyle
Director, Professional Services "I take a consultative approach to understand our customer's business needs and goals - and support those objectives through our delivery. Specifically, I ask them to describe their vision for an ideal solution and how they see that impacting their 3-4-5-year vision and plan. This allows us to provide high-end consulting in parallel to delivery, expanding our role from a delivery partner to a consulting partner that provides much more and longer-term value." FAVOURITE THING TO DO OUTSIDE OF WORK When not working, I am in the great outdoors with my family and friends as much as possible. In the fall, I'm in the woods hunting big bucks and bears. In the spring, I'm chasing big gobblers and bass. In the summer, I'm chasing blue marlin and tuna out in the ocean. In between all that, volunteering at our church and supporting the community food bank and homeless shelters by transporting food donations and donating much of what I harvest in the woods to feed the hungry here in Virginia. AREA OF SPECIALIZATION? Professional Services, Services Leadership, Business Unit Growth, Business Analysis, Operations, Project Management, Business Process Improvement, Cloud Services, P&L, Financial Forecasting, Coach & Mentor FAVOURITE DESSERT? 1 scoop of vanilla ice cream with a slice of angel food cake. FUN FACT? I met my wife in our 7th grade English class and I live in a log home.
Director, Professional Services "I take a consultative approach to understand our customer's business needs and goals - and support those objectives through our delivery. Specifically, I ask them to describe their vision for an ideal solution and how they see that impacting their 3-4-5-year vision and plan. This allows us to provide high-end consulting in parallel to delivery, expanding our role from a delivery partner to a consulting partner that provides much more and longer-term value." FAVOURITE THING TO DO OUTSIDE OF WORK When not working, I am in the great outdoors with my family and friends as much as possible. In the fall, I'm in the woods hunting big bucks and bears. In the spring, I'm chasing big gobblers and bass. In the summer, I'm chasing blue marlin and tuna out in the ocean. In between all that, volunteering at our church and supporting the community food bank and homeless shelters by transporting food donations and donating much of what I harvest in the woods to feed the hungry here in Virginia. AREA OF SPECIALIZATION? Professional Services, Services Leadership, Business Unit Growth, Business Analysis, Operations, Project Management, Business Process Improvement, Cloud Services, P&L, Financial Forecasting, Coach & Mentor FAVOURITE DESSERT? 1 scoop of vanilla ice cream with a slice of angel food cake. FUN FACT? I met my wife in our 7th grade English class and I live in a log home.
Traci Hardnett
System Administrator II "I am resolution-oriented and empathetic to the client’s challenge and the adverse effect it can have on their business. I strive to resolve each issue as efficiently as possible to have a minimum impact on our clients. The key to this approach is to understand as much about the problem or inquiry as possible to prevent any unnecessary delay on the path to resolution." AREA OF SPECIALIZATION? Windows server support
Azure Cloud Services
Minor Linux server support FAVOURITE DESSERT? As a baker, I like any dessert that I can recreate in my kitchen. Still working on flan, it's tricky! LIST OF CERTIFICATIONS Microsoft Azure Certification AZ-104
Logic Monitor Certification FUN FACT I’ve never met a stranger.
I participate in missionary work domestically and abroad (Kenya)
Went on African Safari, fed a rhino, got up close with a lioness and tried to avoid an adolescent elephant. It was great!
System Administrator II "I am resolution-oriented and empathetic to the client’s challenge and the adverse effect it can have on their business. I strive to resolve each issue as efficiently as possible to have a minimum impact on our clients. The key to this approach is to understand as much about the problem or inquiry as possible to prevent any unnecessary delay on the path to resolution." AREA OF SPECIALIZATION? Windows server support
Azure Cloud Services
Minor Linux server support FAVOURITE DESSERT? As a baker, I like any dessert that I can recreate in my kitchen. Still working on flan, it's tricky! LIST OF CERTIFICATIONS Microsoft Azure Certification AZ-104
Logic Monitor Certification FUN FACT I’ve never met a stranger.
I participate in missionary work domestically and abroad (Kenya)
Went on African Safari, fed a rhino, got up close with a lioness and tried to avoid an adolescent elephant. It was great!
Ben Kennedy
Lead Network Architect "Puzzles take many forms; such as solutioning for a potential customer, or solving some underlying network issue for an existing customer. Solving puzzles is what gets me out of bed in the morning." WHAT IS YOUR ULTIMATE GOAL WHEN WORKING WITH CUSTOMERS? Ensure the network and network products and services are designed to be scalable and reliable AREA OF SPECIALIZATION? Making sure every packet makes it to its destination (aka Networking) FAVOURITE DESSERT? Tiramisu LIST OF CERTIFICATIONS Cisco Certified Network Associate (CCNA)
Comptia Network+
Microsoft Certified Professional Windows
ITIL v3 Foundation
Metro Ethernet Forum Carrier Ethernet Certified Professional (MEF-CECP)
MEF Software Defined Networks/Network Functions Virtualization Certified Professional (MEF-SDN/NFV CP)
Lead Network Architect "Puzzles take many forms; such as solutioning for a potential customer, or solving some underlying network issue for an existing customer. Solving puzzles is what gets me out of bed in the morning." WHAT IS YOUR ULTIMATE GOAL WHEN WORKING WITH CUSTOMERS? Ensure the network and network products and services are designed to be scalable and reliable AREA OF SPECIALIZATION? Making sure every packet makes it to its destination (aka Networking) FAVOURITE DESSERT? Tiramisu LIST OF CERTIFICATIONS Cisco Certified Network Associate (CCNA)
Comptia Network+
Microsoft Certified Professional Windows
ITIL v3 Foundation
Metro Ethernet Forum Carrier Ethernet Certified Professional (MEF-CECP)
MEF Software Defined Networks/Network Functions Virtualization Certified Professional (MEF-SDN/NFV CP)
Joseph Baqaeen
Pre-Sales Solution Architect "I work hard to establish a trusting relationship with my customers. My goal is to make them feel like the most important person in my world. I strive for this by coming up with solutions tailored specifically for them and providing advice when needed whether or not it's directly related to the issue at hand." WHAT IS YOUR ULTIMATE GOAL WHEN WORKING WITH CUSTOMERS? I am a problem-solver and take on the challenges that customers are facing and provide them with creative and workable solutions. To ensure I fully understand their main problem, I let them talk freely about their issues and what they want and need. When presenting solutions to address their challenges, I will also provide the rationale behind the approach. AREA OF SPECIALIZATION? Cloud Native and Hybrid Cloud, (VMware, AWS, Azure and GCP) Developing intrest and skills for DevOps and Software Engineering. LIST OF CERTIFICATIONS Azure Architecture Expert, AZ-303, AZ-304
AWS Certified Associate
Google Professional Architecture FAVOURITE THING TO DO OUTSIDE OF WORK I love playing tennis and enjoy practicing Aikido. I love reading about philosophy and logic. I also have a big interest in languages, word play and paradox. As a result, I have a dry sense of humour. FAVOURITE DESSERT? Tiramisu, which I never share.
Pre-Sales Solution Architect "I work hard to establish a trusting relationship with my customers. My goal is to make them feel like the most important person in my world. I strive for this by coming up with solutions tailored specifically for them and providing advice when needed whether or not it's directly related to the issue at hand." WHAT IS YOUR ULTIMATE GOAL WHEN WORKING WITH CUSTOMERS? I am a problem-solver and take on the challenges that customers are facing and provide them with creative and workable solutions. To ensure I fully understand their main problem, I let them talk freely about their issues and what they want and need. When presenting solutions to address their challenges, I will also provide the rationale behind the approach. AREA OF SPECIALIZATION? Cloud Native and Hybrid Cloud, (VMware, AWS, Azure and GCP) Developing intrest and skills for DevOps and Software Engineering. LIST OF CERTIFICATIONS Azure Architecture Expert, AZ-303, AZ-304
AWS Certified Associate
Google Professional Architecture FAVOURITE THING TO DO OUTSIDE OF WORK I love playing tennis and enjoy practicing Aikido. I love reading about philosophy and logic. I also have a big interest in languages, word play and paradox. As a result, I have a dry sense of humour. FAVOURITE DESSERT? Tiramisu, which I never share.
Lacie-Ellen Kemp
Service Delivery Project Manager "As a project manager, I act as the face of Aptum on a wide variety of our customer projects. Supported by our great technical teams, I coordinate with customers to develop a project plan and those technical resources to ensure we deliver to the agreed scope and on time, to meet or exceed our customers’ expectations." WHAT IS YOUR ULTIMATE GOAL WHEN WORKING WITH CUSTOMERS? To ensure that the customer is fully informed from beginning to end of their project, and that they have confidence the Aptum team is delivering their project. This is achieved through effective and open communications. AREA OF SPECIALIZATION? Microsoft Azure customer onboarding process LIST OF CERTIFICATIONS AZ-900 Microsoft Azure Fundamentals
AWS Business Professional Foundations
APMG AgilePM Foundation
APMG AgilePM Practitioner
PRINCE2 Foundation Certification
PRINCE2 Practitioner Certification
Scrum Alliance Certified Scrum Master FAVOURITE THING TO DO OUTSIDE OF WORK Take my dog Neo on long countryside or beach walks. FAVOURITE DESSERT? White chocolate and macadamia nut cookies.
Service Delivery Project Manager "As a project manager, I act as the face of Aptum on a wide variety of our customer projects. Supported by our great technical teams, I coordinate with customers to develop a project plan and those technical resources to ensure we deliver to the agreed scope and on time, to meet or exceed our customers’ expectations." WHAT IS YOUR ULTIMATE GOAL WHEN WORKING WITH CUSTOMERS? To ensure that the customer is fully informed from beginning to end of their project, and that they have confidence the Aptum team is delivering their project. This is achieved through effective and open communications. AREA OF SPECIALIZATION? Microsoft Azure customer onboarding process LIST OF CERTIFICATIONS AZ-900 Microsoft Azure Fundamentals
AWS Business Professional Foundations
APMG AgilePM Foundation
APMG AgilePM Practitioner
PRINCE2 Foundation Certification
PRINCE2 Practitioner Certification
Scrum Alliance Certified Scrum Master FAVOURITE THING TO DO OUTSIDE OF WORK Take my dog Neo on long countryside or beach walks. FAVOURITE DESSERT? White chocolate and macadamia nut cookies.
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PRESS RELEASE
Aptum Launches Enhanced Tiers for Managed Azure Cloud
TORONTO, ON – September 1, 2021 – Aptum, a global hybrid multi-cloud managed service provider, today introduced new tiers for its Managed Azure Cloud services, allowing customers to easily select an Azure managed service level that meets their business needs and cloud adoption goals, wherever they are on their cloud journey.
RESEARCH
Aptum Cloud Impact Study
Aptum’s Cloud Impact Study was created from the opinions of 400 senior IT professionals in the US, Canada and UK. It crosses the financial services, IT, technology, telecommunications, retail, manufacturing, public and commercial sectors.
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Recent ransomware attacks have highlighted the importance of having an end-to-end disaster recovery solution. Over the past...
EXECUTIVE VIRTUAL ROUNDTABLE
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Aptum recently hosted a panel of industry leaders for an in-depth discussion of this important topic.
Expertise you can trust
“We have a fantastic relationship
~ Igor Fey, Vice President of Technical Operations for Centro
For over 20 years, we’ve managed our customers’ critical data infrastructure, helping them maximize business outcomes with total solutions and tailored options your data and applications demand.
It’s all about adaptability – the ability to meet the evolving needs of our customers.
It’s all about adaptability – the ability to meet the evolving needs of our customers.
