What We Offer
Deepen your choice, control, and speed of scale by wrapping our managed services around any of our solutions. And with our portfolio of Advisory & Consulting Services, your resources are maximized, risks minimized and integration optimized.
We Are Trusted By
What Our Customers Say
"We’re dealing with technology. It’s not all perfect. But Aptum’s managed services team is always there to ensure that things are done well and that we are fully supported when things go wrong. Stuff happens. But I know when it does, I can count on Aptum to fix it."
- Igor Fey, Vice President of Technical Operations for Basis Technologies
"The experience is that things just work. When there’s something to be done, it’s done quickly, and it’s done right first time. Don’t underestimate the number of organizations out there, particularly in IT support, that just miss the mark."
- Jonathan Stuart, Delivery Director, Claremont
Meet Some Of Our Experts
Aptum’s experts work alongside your team to build a flexible solution that will serve your business outcomes now and into the future. Whether you’re undertaking a complex build, migration or update, we have an expert at your disposal who’s built their career solving the types of problems that keep you up at night.
Joshua Hyles
As a Cloud Migration Specialist, I spend most of my time migrating workloads to the Azure cloud from on-prem and other cloud providers. It is my job to ensure the compatibility and functionality of systems work in their new home in the cloud. With a focus on IaaS deployments, customers rely on my skills to make the transition to the cloud.
What is your ultimate goal when working with customers?
My ultimate goal is to prepare the customer with a migration plan that will be smooth and successful when moving to the cloud. Educating customers on how their systems will function in the cloud is part of a complete and successful migration.
Area of specialization
Azure IaaS Migrations and PaaS Solution Delivery
List of certifications
Azure Fundamentals (AZ-900)
Azure Administrator (AZ-104)
Favourite thing to do outside of work
Outside of work, I enjoy spending time with my family and friends.
Favourite dessert
Carrot cake is my favourite dessert.
Joseph Baqaeen
I work hard to establish a trusting relationship with my customers. I strive for this by coming up with solutions tailored specifically for them and providing advice when needed, whether or not it’s directly related to the issue at hand.
What is your ultimate goal when working with customers?
I am a problem-solver and take on the challenges that customers are facing and provide them with creative and workable solutions. To ensure I fully understand their main problem, I let them talk freely about their issues and what they want and need. When presenting solutions to address their challenges, I will also provide the rationale behind the approach.
Area of specialization
Cloud Native and Hybrid Cloud, (Azure, VMware, Azure and GCP), developing interest and skills for DevOps and Software Engineering.
List of certifications
Azure Architecture Expert, AZ-303, AZ-304
AWS Certified Associate
Google Professional Architecture
Favourite thing to do outside of work
I love playing tennis and enjoy practicing Aikido. I love reading about philosophy and logic. I also have a big interest in languages, word play and paradox. As a result, I have a dry sense of humour.
Favourite dessert
Tiramisu, which I never share.
Traci Hardnett
I am resolution-oriented and empathetic to the client’s challenge and the adverse effect it can have on their business. I strive to resolve each issue as efficiently as possible to have a minimum impact on our clients. The key to this approach is to understand as much about the problem or inquiry as possible to prevent any unnecessary delay on the path to resolution.
Area of specialization
Windows server support
Azure Cloud Services
Minor Linux server support
Favourite dessert
As a baker, I like any dessert that I can recreate in my kitchen. Still working on flan, it’s tricky!
List of certifications
Microsoft Azure Certification AZ-104
Logic Monitor Certification
Fun fact
I’ve never met a stranger.
I participate in missionary work domestically and abroad (Kenya).
Went on African Safari, fed a rhino, got up close with a lioness and tried to avoid an adolescent elephant. It was great!
Ben Kennedy
Puzzles take many forms; such as solutioning for a potential customer, or solving some underlying network issue for an existing customer. Solving puzzles is what gets me out of bed in the morning.
What is your ultimate goal with working with customers?
Ensure the network and network products and services are designed to be scalable and reliable
Area of specialization
Making sure every packet makes it to its destination (aka Networking)
Favourite dessert
Tiramisu
List of certifications
Cisco Certified Network Associate (CCNA)
Comptia Network+
Microsoft Certified Professional Windows
ITIL v3 Foundation
Metro Ethernet Forum Carrier Ethernet Certified Professional (MEF-CECP)
MEF Software Defined Networks/Network Functions Virtualization Certified Professional (MEF-SDN/NFV CP)
Jonathon Bamber
As a Solution Engineer, I collaborate with customers to identify the optimal solution for their needs. Listening to them and asking the right questions is often the most crucial aspect of my job. My focus is on ensuring that Aptum provides the best customer environment for any requirement.
What is your ultimate goal when working with customers?
When working with customers, I aim to take them on a journey of discovery, strategy and planning. Just like anything in life, the preparation of an event is often the most challenging part, and my goal is to make that as easy as possible for our customers.
Area of specialization
I have many qualifications across a broad spectrum of Aptum products, but my foundation lies with Microsoft and VMware.
Favourite dessert
Strawberry Trifle
List of certifications
Microsoft Azure Certification AZ-104
Microsoft Azure Certification AZ-900
Microsoft Azure Certification DP-900
Microsoft Azure Certification AI-900
Zerto Certified Associate: Foundations 8.0
ZCP: Enterprise Engineer
Zerto Certified Professional Cloud Service Provider
Alert Logic Sales Professional (ALSP)
Alert Logic Solution Architect (ALSA)
Logic Monitor Certified Associate
Lacie-Ellen Kemp
As a project manager, I act as the face of Aptum on a wide variety of our customer projects. Supported by our great technical teams, I coordinate with customers to develop a project plan and those technical resources to ensure we deliver to the agreed scope and on time, to meet or exceed our customers’ expectations.
What is your ultimate goal when working with customers?
To ensure that the customer is fully informed from beginning to end of their project, and that they have confidence the Aptum team is delivering their project. This is achieved through effective and open communications.
Area of specialization
Microsoft Azure customer onboarding process
Favourite dessert
White chocolate and macadamia nut cookies.
List of certifications
AZ-900 Microsoft Azure Fundamentals
AWS Business Professional Foundations
APMG AgilePM Foundation
APMG AgilePM Practitioner
PRINCE2 Foundation Certification
PRINCE2 Practitioner Certification
Scrum Alliance Certified Scrum Master
Favourite thing to do outside of work
Take my dog Neo on long countryside or beach walks.
TORONTO, ON (September 21, 2023): Aptum, a global provider of Managed Services and Advisory & Consulting Services, today released part two of its annual Cloud Impact Study 2023 – Maximizing Value: Controlling Costs and Optimizing Cloud Spend. According to the study, 71% of IT professionals surveyed stated that...
The rise of remote working over the last couple of years has caused a significant increase in cloud growth, which shows no signs of slowing down. Comparing our data with last year’s study, businesses continue to understand and witness the benefits of cloud, particularly regarding its financial benefits. The volatile macroeconomic conditions businesses face in 2022 have made companies more cost-conscious, placing...
Aptum’s Cloud Impact Study was created from the opinions of 400 senior IT professionals in the US, Canada and UK. It crosses the financial services, IT, technology, telecommunications, retail, manufacturing, public and commercial sectors.
The results are clear. Three years on from the pandemic, organizations across the US, UK and Canada are confidently embracing more sophisticated cloud technologies to drive ever-greater innovation – and they are reaping the benefits. Notably, cloud computing…
Available in US, UK and Canada, new private cloud service solution helps organizations address compliance and data sovereignty needs TORONTO, ON (February 28th, 2023): Aptum, a hybrid multi-cloud managed service provider, today announced the launch of Multi…
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