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It’s not easy to support high-performance systems in a region traditionally underserved by MSPs—not to mention one with limited infrastructure. But, for more than two decades, Guatemala-based Homeland Software and Apps has delivered on that challenge, proving that, with the right support, world-class digital services can thrive in even the most difficult environments.
Homeland has been designing and hosting cloud-based applications for organizations across finance, education, e-commerce, retail, and banking in the Central American and Mexican markets since 2002. Their partnership with Aptum goes back just as far, delivering the infrastructure, security, and expertise that powered Homeland’s rise as a trusted digital services provider in the region.
When Homeland launched in the early 2000s, the founding team set out to be more than just another software provider. Their goal was to deliver premium-grade connectivity and reliability to commercial clients across Central America and Mexico.
But at the time, no local provider had the stability or capabilities to support those ambitions.
Their search for a hosting solution led them to ServerBeach, which eventually became Aptum. Over the next 20 years, we’ve grown with and supported Homeland as they’ve expanded into new markets and successfully navigated everything from market shifts to security challenges without compromising service, performance, or customer trust.
Across every stage of Homeland’s growth, we focused on securing the consistency and control Homeland needed to serve their clients with confidence. As they expanded across Guatemala, El Salvador, and Mexico, we remained closely aligned, making strategic infrastructure adjustments when business needs required it.
When growth required more capacity or security layers, we made it easy to evolve. New services were implemented quickly and with few disruptions.
Throughout our 22-year partnership, Aptum’s and Homeland’s teams have worked together through a number of high-stakes situations:
DDoS-style attacks during the pandemic: When a wave of DDoS-style attacks threatened to disrupt Homeland’s service at the height of the pandemic, their team led the charge in identifying unusual patterns and vulnerabilities. Aptum worked closely alongside them, reviewing logs, adjusting firewall rules, and eventually helping them deploy a third-party filtering layer.
A critical database failure: When a corrupted database brought key services offline, Homeland acted quickly but needed infrastructure-level support to complete the recovery. We connected them with a trusted specialist through our network, who resolved the issue in under two hours.
IP address migration to enable added security: As Homeland strengthened their perimeter security strategy, they needed to change all public-facing IP addresses to enable a new filtering service. We managed the technical side, guiding DNS updates, reconfiguring firewalls, and coordinating routing changes.
Hardware failures and the move to RAID: In the earlier years of our relationship, hardware failures were putting uptime at risk. We helped Homeland transition their systems to RAID-based storage, giving them the resilience they needed to protect data and keep services available.
From infrastructure stability to human responsiveness, our relationship with Homeland is grounded in trust and results. Throughout our partnership, our team has always prioritized quick, clear, and collaborative support.
Our partnership began as a workaround for unreliable infrastructure, but has become one of Homeland’s most enduring strategic advantages. With Aptum’s behind-the-scenes support, Homeland has built a solid reputation for fast, stable systems in a market where that quality and level of service is a rare commodity.
That stability has become invisible by design. Instead of troubleshooting servers or chasing downtime, Homeland’s team has been free to focus on what drives their business forward: innovation, customer relationships, and growth.
“It really comes down to three things—reliability, responsiveness, and performance. Aptum earned our trust early, and they’ve held onto it through two decades of reliable service, responsive support, and consistently strong performance.”
- Alejandro José Gudiel Estrada, COO
