Inspiring LeadershipBy Seasoned Industry Veterans

Susan Bowen

President and CEO, Aptum Group

With over 25 years’ experience in the technology industry, Susan has been recognized for her transformational leadership while staying true to the forefront of industry and customer needs and expectations.

Throughout her career, Susan has earned a reputation as a trusted advisor and leading voice in the technology industry. Creating partnerships around technology helps businesses adapt to change, spur innovation, and create value. She would say, “That’s when things truly happen”. While her passion for technology has helped guide her, Susan’s strong focus on sustaining revenue growth and driving operational efficiency has helped create an organization devoted to enabling its customers to run their businesses.

Prior to taking on global leadership at Aptum (formerly Cogeco Peer 1) in 2018, Susan was Vice President and General Manager of Cogeco Peer 1, EMEA, where she spearheaded strategic direction. She has also held the role of Director of Strategy and Chief of Staff UK & Ireland at Hewlett Packard Enterprise (HPE) following her tenure of over 16 years at HP UK Ltd.

In 2020, Susan was recognized for her achievements through the Silver Globee Award for Transformational Leadership in Business. Susan is an active Board member and contributor to a number of industry bodies such as TechUK, TechNation and Jisc. Susan is also an advocate for STEAM, being one of the founding members of the UK Tech Talent Charter focused on Diversity and Skills and a non-exec director for the graphene engineering firm Versarien. Susan is a contributing member of the Forbes Technology Council since 2020.

Susan has a post-graduate certificate in Education from the University of Greenwich, a Master’s Certificate in Project Management from George Washington University, and a Bachelor of Science, Business Information Systems from the University of Portsmouth.

Ian Rae

President and CEO, CloudOps & CloudMC

Ian Rae is the founder and CEO of CloudOps, a cloud consulting, managed services, and software company focused on cloud native platforms, open source and DevOps since 2005. He joined the Aptum executive team through the acquisition of CloudOps in January 2023.

Prior to CloudOps, Ian was the VP of Engineering at Coradiant, a startup in web application performance management acquired by BMC. He is also the founder of cloud.ca, now Hypertec Cloud, the original Canadian cloud infrastructure-as-a-service (IaaS) focused on data residency, privacy and security requirements. Earlier in his career, Ian was the CIO at Canderel Management.

Ian is a member of the board of directors for Genome Canada and Air Transat, and a member of the Digital Industries Table for the Government of Canada as well as the Canadian Council of Innovators.

Ian holds a B.Sc. Hon. in Biology from McGill University in Evolutionary Genetics and is involved both as an advisor and an angel investor in the Montreal startup community.

Alberto Da Anunciacao

President, Managed Services

As President, Managed Services at Aptum, Alberto is responsible for delivering mission-critical multi-cloud solutions to our customers to drive competitive advantage and support their digital transformation strategies. As a member of Aptum’s executive leadership team, he plays an important role in establishing and executing Aptum’s corporate strategy.

Alberto is a seasoned IT industry executive with more than 25 years of experience in the public cloud, private cloud, data center and telecommunications industries. Prior to joining Aptum, he served as Chief Operating Officer for IT managed services provider CentriLogic.

Before this, Alberto worked for more than 15 years with Bell Canada. In his most recent position with Bell, he served as Vice President — Solution Delivery, Business Markets where he led national professional services and managed services engineering teams, responsible for network, data center, security, cloud and Internet of Things solutions for enterprise customers across Canada.

Alberto is a Professional Engineer and has a Bachelor of Science Degree in Electrical Engineering from the University of Toronto.

Marc Paré

General Manager, Advisory and Consulting Services

Marc is focused on the adoption and evolution of our customers’ cloud journey. He has been working with software organizations since 1999, helping them accelerate their innovation and achieve operational excellence. He has 24 years of experience in information technology with a background in web operations, sales and product management.

He joined the Aptum executive team through the acquisition of CloudOps in January 2023. Prior to this, Marc was a founding member and partner at cloud.ca and Cloudbeach, and held technical sales roles representing Cloud Networking solutions at Citrix. Marc started his technology career in 1999 assuming various business and technical roles over 10 years at Coradiant where he helped software organizations achieve operational success as SaaS pioneers.

Marc has a bachelor’s degree in MIS from Concordia University.

Will Stevens

Chief Technology Officer, Aptum Group

As Aptum’s CTO, Will’s focus is on software-defined cloud solutions. He joined the Aptum executive team through the acquisition of CloudOps in January 2023. As CloudOps’ first employee and CTO, Will has experienced and supported the significant organizational shift of cloud adoption, both from a technical and business value perspective. With a background in development, He has worked with multiple customers to drive their success in cloud services, as well as with service providers to deliver cloud solutions.

Will has a keen eye for sustainability, favoring effective simplicity whenever possible. As a technologist, he is dedicated to user experience, focused on maximizing the usability and utility of any implementation. Will often notes that “a product is only as good as the customer’s ability to use it”, illustrating the importance of a user-focused approach.

Will is an avid open-source advocate. Involved in the Linux and Apache foundations, he has served as the VP of Apache CloudStack and currently sits on the Canadian Open Source Advisory Board. Will holds a Bachelor of Science in Computer Science from McGill University.

Mark Millar

Chief Financial Officer

As CFO, Mark is responsible for ensuring Aptum is always on solid financial ground by providing our executive team, investors and key stakeholders with the right information at the right time. Mark has 30+ years’ experience working in technology and brings with him a deep knowledge of the sector. He has been lead on numerous acquisitions and has completed five exits.

Mark is a CPA with a Bachelor of Arts from Queens University, and prior to joining Aptum, he served as CFO for Tier1CRM Inc., Gavel and Gown Software, North Plains, Syncapse and Platform Computing Inc.

Ross Woodham

Chief of Staff

As Chief of Staff, Ross’s role is to assist in executing the Company strategy by working with and advising the CEO and executive team members on initiative implementation and leading special projects. Prior to taking on this role, Ross held the position of General Counsel and Chief Privacy Officer for the past 5 years.

Ross has 14+ years’ experience working in the technology sector and is a regular public speaker and advocate on key issues affecting the technology sector such as privacy laws and diversity, equality and inclusion. He also represents Aptum as a committee member on TechUK’s Cloud Leadership Committee. This deep operational knowledge of the industry provides invaluable insight into developing the necessary internal standards and practices to ensure our services meet the demanding requirements of our clients.

Prior to joining Aptum, Ross worked with the law firm Shoosmiths in the UK on their technology and commercial teams. Ross graduated from the University of Exeter where he obtained a LLB in Law.

Philippe Dorion

Vice President, People and Culture

As Vice President, People & Culture, Philippe focuses on establishing and executing on strategic People & Culture initiatives. In his day-to-day responsibilities, Philippe and his team oversees Employee Experience, Recruitment, Onboarding, Performance as well as leading Aptum’s Culture from a People perspective.

Prior to his current position, he served as Aptum’s Director, People & Engagement for 3 years. Before joining Aptum, Philippe held several roles for national and global companies in various sectors and participated in several mergers and acquisitions.

Philippe holds a bachelor’s degree in Industrial Relations from the University of Montreal and is an active member of the Ordre des Conseillers en Ressources Humaines Agréés du Québec.