Managed Azure Cloud
Unlock the full power of Azure and optimize your cloud investment
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The power of Azure, the peace of mind that comes from being in expert hands.
Our approach to Managed Azure is unparalleled in its flexibility, thanks to our managed service tiers, and our holistic design process ensures that we are aligned with your specific business outcomes and cloud modernization goals from day one.
Plus, always get the help you need when you need it with 24/7 support from Azure experts, and take control of your cloud spend with a single monthly invoice for your Azure services.
Reduce complexity, accelerate transformation and optimize your cloud investments
Choose the level of service that meets your level of need wherever you are on your cloud journey. Continue to make fluid decisions at the subscription level as needed for quick, flexible change to optimize your cloud investment and meet your goals.
Foundation
What's included
- Cloud Marketplace Procurement
- Subscription Management and Cloud Billing Support
- Online Service Request Portal
- Cloud Platform Service Availability and Health Monitoring
- Cloud Cost Insights and Utilization Dashboard
- Cloud Advisory Services
- Cloud Health Check Assessment
- 24x7 Escalation Management for Azure Platform
Bottom Line
If you have a robust IT team but just need to fill some skill gaps, such as expertise in Microsoft or Professional Services, this option provides low-cost reactive managed services and tools, on a pay-per-ticket basis.
ADVANCED
What's included
- Everything included in our Foundation tier, plus...
- Cost Optimization Assessment
- Platform, Operating System (OS) & Services Monitoring
- Patching and Update Management
- Backup & System Recovery
- Cloud Adoption Services Requests
- 24x7x365 Azure Services Technical Support
Bottom Line
If you lack cloud operating skills this option offers a more hands-on service from Aptum. It includes limited proactive monitoring and triaging issues, together with guidance from our experts so you can implement the right solution quickly and efficiently.
PREMIUM
What's included
- Everything included in our Advanced tier, plus...
- 24x7x365 Cloud Operating System Support
- Workload Protection
- Cloud Security Insights
- Assigned Cloud Account Advisory Team
- SLA on Aptum Certified Solutions
- OS Management (enabling augmentation of your environment)
Bottom Line
If you are looking to offload cloud operations and optimization, this option provides a fully outsourced cloud management service with Aptum proactively driving continuous optimization and modernization, allowing you to focus on your business and digital transformation.
At every level, Aptum's got your back
We take a mentorship role, helping you optimize your cloud usage and, if you prefer, become more self-sufficient. Regardless of which level is best for you and your business, you get:
Adaptability Flexibility to align services with your needs on your cloud journey 
Cloud Expertise Access to Microsoft certified cloud experts to support with migration and modernization projects 
Cloud AdvisorsOngoing access to cloud advisors to guide you on your cloud journey 
Cloud Operations 24x7 access to Microsoft certified cloud experts delivering monitoring, network configuration, OS updates and patches and support 
Ongoing Optimization Continuous insight and optimization of cloud costs, security and compliance controls 62% of executives polled in our recent Cloud Impact Study cite complexity and abundance of choice as a hindrance when planning a cloud transformation.
In just 10 days, Aptum's Professional Services team can provide some much needed clarity. They'll turn large volumes of data and complexity into a straightforward, actionable roadmap for your business.
Talk to an ExpertBenefits of Aptum's Managed Azure Cloud
Additional Azure Support Plans
| CLOUD ADOPTION BLOCKS PLAN | ||
| A pre-purchased block of hours that can be drawn on to complete project-based work that can span multiple months with a defined end period. | ||
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| CLOUD MONTHLY PLAN | ||
| Blocks of “per month” hours purchased for a designated term (6 or 12 month term available) and used on a monthly basis that are designed to augment your cloud operations or provide on-demand cloud expertise to your teams for support, configuration changes, performance optimization, or other tasks as required. | ||
| IDEAL FOR... | OVERVIEW | HOURLY INCREMENTS |
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You know your business needs, we know the cloud
Aptum’s cloud experts work alongside your team to build a flexible solution that will serve your business outcomes now and into the future. Whether you're undertaking a complex build, migration or upgrade, we have an expert at your disposal who's built their career solving the types of problems that keep you up at night.
Strategy, Ideation & Planning
Roles
- Product Manager
- Product Architect
Activities/Deliverable
- Strategic roadmap
- Revenue forecast
- Service Blueprint
- Service Guide
- Product offers
- Program Management
- Cloud Best Practices
- Delivery Guidance
- Product Evangelism
Design, Engineer & Orchestrate
Roles
- Cloud Platform Architect
- Cloud Platform Engineer
- Platform Delivery Leader
Activities/Deliverable
- Product design
- Runbooks
- Reference architecture
- Engineering of customer experience
- Delivery process automation
- Product transition
Qualification
Roles
- Pre-Sales Architect
- Pre-Sales Engineer
Activities/Deliverable
- Manage account
- Solution selling
- Contracts
- Qualification Questionnaire
- Customer Journey Discovery Map
- Rough Order of Magnitude (ROM)
Advise & Discover
Roles
- Product Manager
- Product Architect
Activities/Deliverable
- Strategic roadmap
- Revenue forecast
- Service Blueprint
- Service Guide
- Product offers
- Program management
- Cloud best practices
- Delivery guidance
- Product evangelism
Prove & Coordinate
Roles
- Agile Project Manager
- Cloud Solution Architect
- Cloud Solution Engineer
Activities/Deliverable
- Technical Architecture Review
- Workshop to establish Cloud Adoption Plan
- Run Readiness Assessment
- Deploy landing zone and migrate first workloads
- Establish migration factory
- Agile project delivery plan
Deliver at Scale
Roles
- Cloud Solution Engineer
- Cloud Support Engineer
Activities/Deliverable
- Migration and innovation services
- Migrate workloads in bulk
- Setup governance tooling
- Setup security tooling
- Setup monitoring tooling
- Transition to operations
Manage & Operate
Roles
- Cloud Support Engineer
- Cloud Services Engineer
Activities/Deliverable
- Business as usual operations
- Support customer Cloud services
- Triage events
- Remediate outages
- Monitor, assess & optimize
- Cloud Services Engineering
Customer Success
Roles
- Customer Experience Manager
- Cloud Account Advisor
- Cloud Account Analyst
Activities/Deliverable
- Customer administration onboarding
- Proactive journey coordination
- Service reviews
- Continuous service adoption and expansion
- Customer conflict resolution