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Groupe TRAK Rapide Investigation is a company that works within the security and investigation sector, that specializes in Pre-Employment Services, Investigation, Surveillance, Undercover, and Protection. Founded in 2008, Groupe TRAK operates in the Montreal region and throughout Québec and employs around 200 people and offers services both in Canada and internationally.
They offer essential services for businesses, including governmental bodies, that require pre-employment services such as pre-employment screening, background and criminal record checks, compliance investigation and executive protection.
During conversations with key stakeholders within Groupe TRAK, several pressing business challenges were identified.
Groupe TRAK faced a critical obstacle with its current hosting partner's incapacity to meet future requirements. This deficiency poses a significant risk, prompting the need for a transition to a more reliable and scalable solution. The inability to scale infrastructure to accommodate Group TRAK’s growth inhibited their agility and competitiveness in a rapidly evolving marketplace.
The reactive support model employed by the existing hosting provider restricted Groupe TRAK's ability to address issues proactively.
Groupe TRAK's hosting provider's failure to meet ISO-27001 certification requirements raised serious concerns regarding data security and compliance. Considering the sensitive and crucial nature of Group TRAK’s business, meeting data privacy regulations and compliance is paramount to maintaining trust with clients and stakeholders.
The existing hosting infrastructure may lack robust security measures, leaving Groupe TRAK vulnerable to cyber threats and data breaches. Enhanced platform security is imperative to safeguard sensitive information and maintain the integrity of Groupe Trak's operations.
Groupe TRAK recognizes the need for a comprehensive business continuity plan to mitigate the impact of potential disruptions in the event of system failures. Without a robust plan in place, Groupe Trak risked possible financial losses and reputational damage.
Groupe TRAK faced challenges in finding resources with the requisite expertise in configuring and supporting Azure infrastructure. The scarcity of skilled professionals capable of managing Azure environments hindered their ability to optimize their cloud infrastructure and leverage its full potential for their continuous innovation and growth.
Aptum's strategic collaboration with Groupe TRAK has resulted in the implementation of a comprehensive solution tailored to address the organization's pressing challenges and optimize its operational efficiency.
Aptum facilitated the seamless setup of Groupe TRAK's Azure account and tenant, establishing a basic landing zone to initiate the migration process to the cloud. After this, Aptum created and configured Windows Server virtual machines (VMs) to host Groupe TRAK's critical applications, ensuring seamless functionality and performance in the Azure environment.
Through creating and configuring the VMs, Aptum then established a robust security framework. Configuring Windows Server VMs dedicated to hosting the FortiGate Firewall enhanced Groupe Trak's defense against cyber threats and the FortiGate Firewall on the designated Azure VMs, ensured comprehensive protection for Groupe TRAK’s Azure resources.
By leveraging Aptum's expertise and tailored solutions, Groupe Trak has been empowered to achieve the following:
Aptum facilitated Groupe Trak's seamless transition to the Azure cloud, enabling the organization to leverage the scalability, agility, and innovation of cloud technology.
Aptum's proactive support model ensures high availability and minimizes downtime, empowering Groupe Trak to maintain uninterrupted operations and deliver superior service to their clients.
Aptum implements regular backups and manages Groupe Trak's Azure subscription, safeguarding data integrity and facilitating efficient resource utilization.
With the implementation of FortiGate Firewall and robust security measures, Groupe Trak's Azure environment is fortified against cyber threats, ensuring data confidentiality and compliance with regulatory requirements. One critical outcome was the compliance with ISO-27001 Certification, meaning that Group TRAK was entirely compliant and no longer experienced unwanted delays in support and interruptions in their service to downstream customers. This commitment to maintaining compliance not only enhances its reputation for reliability but also instills confidence in its ability to safeguard sensitive data and uphold the highest standards of security excellence.
Aptum's solutions are designed to optimize cost-effectiveness, allowing Groupe Trak to maximize ROI while maintaining a scalable and efficient infrastructure. This meant that Group TRAK costs were reduced by 20%.
Aptum also established their Disaster Recovery Plan as part of the business model. By implementing robust backup and recovery strategies, Aptum enabled Groupe Trak to safeguard critical data and applications, minimize downtime, and maintain operational resilience.
Group TRAK's decision to partner with Aptum stemmed from a meticulously structured sales process designed to address their unique needs and concerns. Aptum's approach was marked by clarity and transparency, with multiple stages clearly mapped out. This included engaging with key stakeholders, presenting tailored solutions, walking through design proposals, and ultimately signing the Statement of Work (SOW). Group TRAK was actively involved throughout, ensuring a thorough understanding and alignment with the entire process.
Aptum's rapid response to pricing inquiries, solution design, and proposal development immediately showcased their value-added capabilities. Their flexibility and ongoing support were instrumental in tailoring solutions that not only addressed Groupe Trak's challenges comprehensively but also remained highly cost-effective.
Furthermore, Aptum's agility and understanding of the urgency inherent in Group Trak's requirements ensured timely project delivery. Following contract signing, the setup of the Azure environment was completed within the tight 2-month timeline requested by Group TRAK, surpassing expectations by over $400 CAD under budget.
